Contact Us

We accept VISA, PayPal, MasterCard and Stripe. With Stripe, we can accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club.

We don’t accept returns, exchanges, or cancellations but please contact us if you have any problems with your order.

Domestic
We currently ship via USPS, and are always trying to find the best, cost-effective shipping opinions available for our customers.

Estimated shipping time:

• Most items ordered via Standard Delivery (USPS Retail ground) will arrive within 5-7 business day.
• Medial mail will arrive within 3-7 business days.
• Want it in a hurry? Priority Delivery is available for an extra charge.

International
Estimated shipping time:

• Europe: 6-10 business days
• North Africa and the Middle East: 6-10 business days
• Sub-Saharan Africa: 6-10 business days

We’ll do our best to meet these shipping estimates, but cannot guarantee them. Actual delivery time will depend on the shipping method chosen.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.

We will only use your shipping and billing address, and contact information:

• To communicate with you about your order;
• To fulfill your order; and
• For legal reasons (like paying taxes).

Refer to our Full Privacy policy and Terms and Conditions for more information.

When you place your order online, we estimate the tax and include that estimate in the Grand Total Summary for your convenience.

As our Guest, you can shop with confidence. Absolutely no need for concern about the safety of sending us your information.

The VaultPress software, built for WordPress-powered sites and shops, provides multiple levels of protection and support, including:

• Daily security scans to ensure all is well, no suspicious code is active on your server, and no data has been compromised.

• Our payment service uses 256 bit SSL (secure socket layer) encryption. This is the STRONGEST and safest type of encryption currently available for the Web.